Our Return Policy
At Plushee.co, we aim to provide a delightful shopping experience, and we want to ensure clarity about our Returns and Refund Policy. Please review the following key points:
Returns:
We do not accept returns. Each product is thoroughly described, and we encourage you to verify your order details before confirming your purchase. If a product is deemed faulty by our team, we can organise a refund.
Refunds:
Refunds are exclusively available for products deemed faulty and not replaceable by Plushee.co. If you receive a defective item, please contact us with a detailed description and clear photos. Failure to do so can lead to denied refund requests.
Compliance:
Customers are expected to comply with our refund policy, understanding that refunds are processed strictly according to the outlined criteria. Unfortunately, we cannot entertain refund requests for non-faulty items or personal preferences.
For any further assistance or inquiries related to our policies, please send us an Email below. Thank you for choosing Plushee.co; we appreciate your trust in us!